Patient Information
Thank you for choosing Inside The Smile as your trusted partner in dental care. We’re proud to serve the Oak Lawn community and surrounding neighborhoods with honest, personalized dentistry that prioritizes your comfort and long-term oral health.
To help you feel confident and prepared for your first visit, we’ve outlined everything you need to know — from what to expect during your appointment to payment options and our cancellation policy.
Your First Visit
Our office is located at:
5669 95th Street, Oak Lawn, IL 60453Please note: our entrance is located behind the building.
You can find a map and directions on our Contact Page.
When you arrive, you’ll be welcomed by our team and asked to complete:
- A Health History Form
- General contact and insurance information
- Review and acknowledgment of our Privacy Policy
To save time, ask us how to complete forms in advance.
Helping You Manage the Cost of Care
We understand the challenges of rising healthcare costs. Our goal is to make high-quality dental care accessible and affordable by:
Prioritizing urgent treatments to meet your immediate needs first
Creating custom treatment plans aligned with your goals and budget
Providing cost estimates upfront so you always know what to expect
Payment Information
For Uninsured Patients:
- Cleanings, exams, and minor treatments: Full payment is due at the time of service
- Major treatments (e.g., crowns, restorations):
- 50% due on the first day of treatment
- Remaining balance due on the final visit
Accepted Payment Methods:
- Visa
- MasterCard
- Discover
We also offer flexible payment options:
- Monthly payment plans for qualifying patients
- Financing available through CareCredit and Sunbit
- Auto-pay options to avoid missed payments
Our team will go over all details and help you select the best option for your needs.
Dental Insurance We Accept
We work with most major dental insurance providers and are happy to verify your benefits before treatment. Accepted plans include:
Appointment & Cancellation Policy
We’ve proudly served the Oak Lawn community for over 60 years and continue to value every patient’s time. To ensure availability for all patients, we ask that you follow our appointment policy outlined below.
Arrival Policy
- Please arrive on time for your scheduled appointment.
- If you arrive more than 20 minutes late, we may need to reschedule to stay on track for other patients.
Cancellations & Missed Appointments
- Appointments require at least 24 hours’ notice to cancel or reschedule.
- Saturday appointments require 48 hours’ notice due to high demand.
Missed Appointment Fees
- Weekday Appointments:
$50 per 30-minute block (Dr. Smith or hygienist) if canceled or missed with less than 24 hours’ notice - Saturday Appointments:
$60 per 30-minute block with less than 48 hours’ notice
These charges apply to each half hour of reserved appointment time.
If you need to reschedule, just call us in advance — we’re happy to help you find a new time that works.
Questions? We’re Here to Help
If you have any questions about your first visit, insurance coverage, or how to prepare, don’t hesitate to contact us. Our front desk coordinator, Sherri, can assist you with scheduling, insurance verification, or anything else you need.